When you register at houseofreza.com, we ask you to fill in your personal information. Some of this information is required: title, first name, last name, address, email, password. This information is required to process an order and to inform you about the status of your order. Adding a different delivery address or your clothing sizes is optional. Your personal information is collected in accordance with applicable law and in order to meet our commitments to you. This may include the delivery of your orders, notification of the delivery status or sending you information. Personal information and your order history are saved on our secure server. Your personal information will not be stored any longer than necessary. We save all orders made without a customer account for a period of five years. All orders made with a customer account will be saved for as long as the account is active.
We take all required technical and organizational measures to prevent abuse, loss and unauthorized usage by third parties.
You can sign up for our newsletter by submitting your e-mail address in the newsletter module found at the bottom of any page on this site. We don’t send newsletters to customers or registered visitors unless you have registered for the newsletter specifically. All newsletters contain an opt-out link in case you wish to unsubscribe from receiving further newsletters at any time.
Reza will not disclose your details to any third-party companies besides companies involved in the payment and fulfillment of your order. We may disclose your information to any relevant regulatory body when there is a legal obligation to do so. We may offer links to other websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies. Reza is not responsible for these tertiary websites.
Notification of changes
If you are under the age of 16 you make sure that your parents or legal guardians approve your provision of personal details before you submit these to us.
Payment details are entered in the system of our payment partner secured system and are not saved or processed in our systems.
Controlling your information
You can login to your personal account with your email address and password to view or change your personal information or view your order(s). Please send an email to email@example.com if you want us to remove your personal data from our database. We will contact you within 4 (four) weeks to take the necessary steps.
You have the right to access and correct your personal details, to appeal against handling your personal details and to the handover of your personal details. Should we receive such a request, we will ask for a (partially) anonymized copy of your ID, to make sure that you are in fact the petitioner.
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Please contact us at firstname.lastname@example.org if you have any additional questions on how we use your personal information.
If you feel any of your data is abused, poorly secured or incorrectly processed, you have the right to file a complaint with the Dutch Data Protection Authority.